Centralized Routing Agent (TBS)
Bolton, Ontario, Canada, L7E 3A9
Who We Are
Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28 Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.
The Role
We are currently searching for Centralized Routing Agent reporting to the Assistant Manager, Centralized Routing. This is a Full-Time Permanent opportunity. The schedule for this role is typically Sunday to Thursday (4:30pm-12:30am EST), however, the availability to work other shifts when needed, is necessary to succeed in this role.
Location
Our Corporate Office is located in Bolton, ON. We offer Remote/Hybrid Flex work with visits into the office on an as-needed basis depending on their role and function.
What You'll Be Doing
- Responsible for route planning of all types of packages (DC Direct, Cross-docks and Business Partners Direct) using the rules and standards set out by the Centralized Routing Team (CRT), relating to truck capacity, labour hours (time capacity) and time windows (for customers)
- Create all required reports from the Site Planning Solution – Dispatch Reports and any other/new reports that may be required
- Review daily requirements for planning i.e., Monitoring Centralized Routing Inbox, Truck Schedule and Availability List, DC Special Requirements (Customers and Service Requests)
- Request updates to Customer Master Data (Unloading Points, Time Windows, O4S Data and Text) from the Logistics Division
- Work with CRT to achieve daily, weekly, and monthly targets
- Assess and report all potential risks and issues to Supervisor or Manager
- Maintain and update GEOTAB data for Distribution Centres and Cross-docks
- Update the assignment of vehicles to the planned routes in our GPS system (GEOTAB)
- Analyze gaps between planned and actual data
- Review and analyze detail exceptions to the planning rules/processes for effective and efficient process improvements
- Assist other team members through shared knowledge and expertise
- Actively participate in team meetings
- Assisting the Manager, Centralized Routing, designate or team member(s) as required
- Assess, prepare recommendations, and report any unusual circumstances, potential problems, pertinent information, both of a complaint or complementary nature, to the Supervisor/Manager
- Perform other related duties and projects as assigned
Who You Are - Your Knowledge, Skills & Experience
Education
- University or College Graduate; related work experience will be considered
Experience
- 2-4 years experience in Logistics or related field, strong preference for current employees with previous routing experience
- Familiar in using routing software (ORTEC, Roadnet etc.)
- Previous experience with SAP is considered an asset
Skills
- Demonstrated proficiency with MS Office (Outlook, Word, Excel, Powerpoint)
- Able to analyze data
- Effective time management skills, ability to work under pressure due to tight departmental schedules and willing to work until the task is completed
- Excellent levels of communication both verbal and written
- Demonstrated ability to work independently, taking initiative and following through on work assignments
- Demonstrates positive interpersonal skills with peers, leaders, internal and external customers.
What We Offer
Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.
We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, hybrid work arrangement, generous paid time off and summer hours program, employee special offers, and a casual dress and work environment.
*Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.
Equal Opportunity Employer
We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.
We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.
