Supervisor, Performance & Engagement - Contract
Bolton, Ontario, Canada, L7E 3A9
Who We Are
Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Contact Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities. #TBS123
The Role
We are currently searching for a Supervisor, Performance & Engagement, reporting to the Manager, Human Resources. This is a 16-month, Full-Time Contract opportunity. This role will oversee innovative human resources initiatives, programs, and projects to further advance strategic objectives, employee experience, and the evolution of our culture and core values. This role will manage one direct report, HR Specialist, who will assist in the tactical execution and day-to-day administration of organization-wide HR/employee experience programs.
Location
Our Corporate Office is located in Bolton, ON. We offer Remote/Hybrid Flex work with visits into the office on an as-needed basis, depending on the role and function. The incumbent for this role must possess a valid driver’s license with access to transportation to travel to our Corporate Office approximately 2 times per month, on an as needed basis.
What You'll Be Doing
- Manage the employee experience strategy that ensures our vision, mission and core values are infused throughout the employee lifecycle journey
- Lead the execution of organization-wide employee engagement surveys, including design, implementation, integration, action planning, communication, measurement, and post-survey evaluation
- Manage organization-wide employee recognition programs and develop new programs, as needed, to achieve our strategic people & culture objectives
- Oversee onboarding/offboarding, engagement, recognition, performance and talent development to support our people leaders
- Oversee the offboarding process for voluntary non-union resignations, conduct exit interviews for management level employees, and compile monthly analytics reporting for the Senior Management Team
- Oversee talent programs inclusive of performance management, objective setting, and succession planning with the purpose of strengthening our internal talent pipeline, enhancing high-potential retention, and supporting succession plans for key roles across the organization
- Work with people leaders to assess high-potential employees or underperforming employees; which may include the development of Individual Development Plans (IDP) and Performance Improvement Plans (PIP) and/or exit strategies, providing coaching where required
- Evaluate and measure the effectiveness of talent management systems, programs, and processes through surveys, assessments, and feedback to identify gaps and continuous improvement opportunities
- Plan, coordinate, and execute a variety of wellness related programs, events, and initiatives throughout the year; leverage key vendor partnerships when needed
- Monitor and track the performance of EFAP and mental health & wellness programs and continually evolve program offerings
- Develop and execute a calendar of engaging in-person and virtual events
- Perform other related duties and projects as assigned
Who You Are - Your Knowledge, Skills & Experience
Education
- Completion of Post Secondary education in Human Resources Management or Organizational Development
- Certified Talent Management Practitioner (CTMP), Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) would be an asset
Experience
- Minimum 7 years of progressive experience in Talent Management
- Minimum 5 years of solid experience in designing and implementing Talent Management projects
- Minimum 5 years of experience creating and facilitating engaging presentations, training material, and virtual/in-person learning programs
- Experience with a Human Resources Information System (HRIS): Experience with SAP SuccessFactors an asset
- Previous experience working for an organization with a unionized environment would be considered an asset
Skills
- Strong project & program management skills including research, design, communication, implementation, stakeholder engagement and analysis
- Superior communication skills (listening, verbal, written, and facilitation) with an ability to take concepts and express them concisely and effectively across all levels of the organization
- Strong internal and external relationship-building, influencing and cross-functional partnership skills
- Highly organized with meticulous attention to detail
- Demonstrates time management skills by maintaining focus on priority tasks and understanding the time requirements.
- Drives a continuous improvement and solutions-oriented mindset, takes initiative, and pro-actively seeks opportunities to add value
- Demonstrated understanding and working knowledge of relevant Employee and Labour Legislation within our operating provinces
What We Offer
Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.
We work to recognize you in meaningful ways including a competitive compensation, a health benefits program, employee & family assistance program, recognition programs, hybrid work arrangement, summer hours, employee special offers, and a casual dress and work environment.
*Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.
Equal Opportunity Employer
We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.
We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.