Tips for an Effective Interview

We have provided some helpful tips and tricks to help you prepare for your interview with us. These suggestions will help you articulate your experiences in a clear and concise format to ensure you make the most of your time with the hiring panel.

Interview Question Formats:

Technical Interview Questions
Technical interview questions are used to assess your practical knowledge level required for a specific role. They could involve walking us through steps to complete a process, outlining applicable policies and regulations, and further outlining your credentials.

Behavioural Interview Questions
These questions are used to understand experiences you’ve had in the past, how you acted at the time, and what you learned from it.

Situational Interview Questions
For entry-level roles, we understand that candidates may be beginning their career and have less behavioural experience to draw from. With situational questions, the focus is on a hypothetical scenario and candidates are asked to explain how they would react, given the circumstances.

STAR Method Interviews:

Our interviews may be comprised of technical, behavioural, and situational questions. When answering each type of question, it’s important to use the ‘STAR’ Method, to help the hiring panel understand the full picture.


Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event. When outlining the situation, focus on your involvement.


Tell us about the goal you were working towards. Highlight the challenge that you took responsibility for completing. 


Maintaining the focus on your role, describe the actions you took to address the situation with an appropriate amount of detail. Talk about the specific steps you took and what you personally did. If you worked in a team, be sure to avoid describing the team’s actions and maintain focus on your individual contributions. 


Be clear about the outcome of your actions and highlight individual accomplishments. How did the situation end? What did you learn from this experience that you can apply in the future?


Video: Click here to watch a short video on tips on using the STAR method in an interview